Privacy Policy
This is privacy notice of Rother DC Housing Company Ltd (“We”).
The type of personal information we collect
We currently collect and process the following information:
- Name, phone number and email address
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you to register your interest in one of our housing developments.
We use the information that you have given us in order to update you on the progress of the development you are interested in and provide information on how you can apply to become a potential resident.
We may share this information with our registered provider or sales agent, where applicable, in order for them to supply tailored information to you regarding our housing development.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting Rother DC Housing Company
How we store your personal information
Your information is securely stored on our secure servers or on cloud-based servers. Where we use cloud-based servers we ensure that the cloud hosted system meets rigorous security standards. All data that we transmit over the internet, including to cloud-based systems, is encrypted.
While we cannot fully guarantee the security of the personal data you transmit to our site (which is done at your risk), once we have received your personal information, we will use strict procedures and security measures to prevent any unauthorised access to, or loss of, your personal data.
How long we hold your data
We keep contact details only for as long as is necessary for the purpose in which we collected it We will also retain it where we are required to do so for the purposes of meeting our legal or regulatory requirements.
When deciding how long to keep your personal data we consider the amount, nature and sensitivity of the data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, as well as any applicable legal requirements.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us by completing our enquiry form or writing to Rother DC Housing Company, Town Hall or Town Hall, London Road, Bexhill-on-sea, TN39 3JX if you wish to make a request.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us by contacting Rother DC Housing Company.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk